ZKH Industrial Supply: SAFe LPM and ART Helps ZKH to be China’s Amazon for MRO Goods



As one of the leading MRO and C-parts consolidators in China, ZKH Industrial Supply provides industrial accessories, consumables, general equipment, and spare parts.

In just one year, this China-based leader for MRO goods was delighted with the dramatic improvements they achieved after adopting SAFe and applying Lean Portfolio Management:

– 800% improvement in order processing time
– 17% reduction in lead time of order to delivery
– Online orders increase dramatically due to real-time order visibility

In this session, you will get the behind-the-scenes story of how ZKH was able to achieve these impressive results. Topics include:

– How ZKH partnered with Accenture and utilized SAFe as an organization transformation framework
– Setting up up the Value Realization Office, and applying SAFe Lean Portfolio Management to prioritize business demands and match investments to help realize business strategy
– Identifying and creating agile cross-functional product delivery teams
– Driving collaboration between R&D and business with a focus on customer demand and continuous value delivery

Presented at the 2021 Global SAFe Summit, October 2021 by:
Guangdao Liu, Manager /ZKH Industrial Supply Co., Ltd
Jasmine Zhang, Agile Practise Lead of Greater China /Accenture

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