Great IT systems, like great organizations, really are built on relationships and trust. Mike Orzen, co author of Lean IT, shares some ideas for improving both.
Read an excerpt from the book: http://www.lean.org/BookStore/ProductDetails.cfm?SelectedProductId=317&ProductCategoryId=3
Learn how to make your IT department a partner in the lean transformation at the European Lean IT Summit, October 3-4, 2013. Paris: http://www.lean-it-summit.com/