https://gembaacademy.com | The smooth flow of information is key to delivering quality products and services. However, many office processes are the last ones to be improved during a lean transformation. Transactional value stream mapping offers a way to observe the process, document the current reality, involve people in solving problems, and set the stage for continuous improvement. Learn the major activities and steps, unique challenges, and keys to success when mapping transactional value streams.
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