Watch the full interview with Lee Pollock: http://www.isixsigma.com/implementation/success-factors/3-best-practices/
I know a lot of people who have been classically trained in Six Sigma understand that any process can be modeled with a transfer function. But let’s say that a person watching this show right now, Lee, does not know what transfer function is. Can you explain that? And what is the main takeaway from why developing transfer functions are necessary?