Webinar: Capturing and Managing Improvement Opportunities

Presented by Nick Shonsky, hosted by Mark Graban and KaiNexus.

In this webinar you will learn:

How to encourage everybody to participate in continuous improvement and how leaders need to support them in this

Why it’s critically important to use “incidents” to capture improvement opportunities that might otherwise be lost

What the “pyramid of success” is and how an organization can build commitment and trust

How to align and improve an organization’s culture

Nick Shonsky is the Director of Continuous Improvement at The Standard Group.

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