In this video, Vince Mirabelli discusses Empathy Mapping and Customer Journey Mapping. Vince is interviewed by Adrian Reed a the Building Business Capability Conference 2019.
Vince Mirabelli – Empathy Mapping & Customer Journey Mapping at #BBCCon 2019
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In this video, Vince Mirabelli discusses Empathy Mapping and Customer Journey Mapping. Vince is interviewed by Adrian Reed a the Building Business Capability Conference 2019.
