Transforming Risk and Process Management from the Boardroom to the Shop Floor


Executive buy-in, organizational attention and ongoing engagement across the business are key ingredients for process improvement success, yet many organizations struggle in all three areas. Rinnai, the world’s most innovative heating appliance manufacturer, does not.


In this webinar Kevin Sherlock, Quality Assurance Manager at Rinnai, will share how they’ve transitioned from hard copy manuals to a centralized, standardized approach to business process management and how they’ve successfully integrated risk and process management, ingraining a culture of continuous improvement right across their business.
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