Toyota Kata at Zingerman’s Mail Order


A short presentation about the early days of Toyota Kata practice at Zingerman’s Mail Order, from February 2016. Decision-making can be successfully moved more to the people and teams in an organization, when that is combined with teaching people in the organization an effective way of making decisions and navigating toward goals. Practicing the scientific-thinking starter routines of Toyota Kata helps anyone and any team develop fundamental skills for experimenting and adapting like a scientist.

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