Surviving Reform: A process based approach to achieving operational excellence in local government


Fit for the future, rate-capping, amalgamations… these are just some of the many challenges faced by local government today.

In this webinar, business excellence and process improvement expert, Ravi Fernando, Managing Director of Thrive+ and CEO of the Australian Organisational Excellence Foundation, discusses some of the common demands on the local government sector, as well as modern improvement initiatives and business excellence frameworks that help address these challenges.
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