SSON Webinar: The key to increasing capacity & predictability. Promapp & BCCSS.


Watch this webinar recording with Camille Reid, Vice President, Financial and Employee Services at BCCSS to learn how their team developed a new prescription (Rx) for success:

– Improved SOP usability, process clarity and shared knowledge
– Introduced an effective process governance structure
– Increased staff participation and collaboration in process improvement
– Established SOP version control and change management
– Enhanced their employees’ training experience

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