Root Cause Analysis: 8 Points to be effective.

Another great video made in collaboration with Fabrizio Cireddu. Root Cause Analysis in 8 points.

Here the transcript of the text:

Root Cause Analysis

1) Collect correct data: Who, when, where, what, why, how, how many

2) Describe process flow standard and current one (understand deviation)

3) Define potential causes: 6M analysis [Ishikawa] ( Man, Machine, Method, Material, Measurement, Mother Nature)

4) Verify which possible causes it was impacting in Gemba ( go in the real place and check personally)

5) Verify which causes were generating the issue and run for each one 5 Why to define root causes analysis

6) Minimum 3 items to answer with 5 Whys approach: why problem occur? Why was it not detect? Why did system fail?

7) Define Action plan with clear owners and timeline

8) Weekly review of action plan and monitoring results during daily KPI meeting



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