Lauren Raymond has worked in Council for 6 years in 5 departments across 9 different roles, each with its own set of [unspoken] procedures and [undocumented] operational guidelines. During which time, she learnt first-hand the danger a lack of process has on council and why this needs to change.
Register for this webinar to learn from someone who has experienced the benefits of a process lead approach first hand, in-council and has since worked with several councils as a Promapp Implementation Consultant.
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