Social Media has revolutionized the way we communicate, learn, create and share information, and high levels of engagement mean it has cemented itself permanently in daily life.
On the flip-side, it’s a lack of engagement holding back the success of many business process improvement initiatives. Organizations looking to initiate change management programs could do a lot worse than examine the rise of social media. In fact, that’s exactly what we’ve done. In this webinar, our CEO and founder, Ivan Seselj shares his top 5 lessons from social media for driving higher levels of engagement with process.
Watch the recording to learn:
• Why urgency is a prerequisite for change that needs to be felt by everyone (not just those leading change).
• How to make information about process more helpful and accessible – it’s time to ditch the paper manuals!
• What personalization looks like when it comes to business process management and why it works.
• Why process governance is essential to sustaining a culture of continuous improvement.
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