In this webinar, Michelle Marcantonio, Senior Manager Process Improvement shares how La Trobe University developed a quality, capability and support structure that empowered staff to create a positive improvement culture.
Watch this webinar to learn how La Trobe University:
– Implemented process governance and quality control
– Developed simple, repeatable, process training to make their teams self-sufficient
– Empowered Process Champions across the organisation to provide support and lead process work in their own business areas
– Achieved business improvement thinking through linking process, people, technology and environment
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