ProductTank Edinburgh invites Rita Cervetto to discuss “Looking at the bigger picture”
Video by the Design Council: What is service design: https://www.youtube.com/watch?v=br4-pqJZXv8
Blog by Mike Laurie: Systems thinking to design better services: https://medium.com/@mikelaurie/using-systems-thinking-to-design-better-services-905b62ca10b7
