Bots are everywhere: answering our queries, orchestrating business processes, competitively challenging us in online games. But what of the people behind the bots, the product managers conceiving and evolving these bot workforces? What key considerations drive their decisions in the creation of these digital workers?
In his fascinating talk, David O’Brien, Senior Manager in Product Management for Dell Digital’s Automation Center of Excellence, aims to shed light on this topic. The bots are already here – and in force! But what does this mean in reality? How can they help you? And what might the future look like?!
About David: David leads the Automation Centre of Excellence for Dell Technologies. David’s main goal is to enable automation technology and drive large scale transformation through a consumable experiences for all key business lines.