Bonus content that followed up on a webinar by Mark Graban…. how to use Process Behavior Charts to make comparisons amongst individuals or groups at a static point in time (instead of using PBCs for time-series data).
Presented by Mark Graban, author of
“Measures of Success: React Less, Lead Better, Improve More”
Hosted by KaiNexus
The original full webinar: https://www.youtube.com/watch?v=RxLffhe4y2o