Operability and You Build It You Run It at John Lewis & Partners – Simon Skelton & Steve Smith

We’d like to share with you the successes we’ve had, and the lessons we’ve learned while adopting operability at scale. We’re hoping to encourage and inspire other folks working in large enterprise organisations! Your takeaways will be: how a digital platform can remove telemetry friction, how you can track leading indicators of operability, and how you can measure the cost effectiveness of You Build It You Run It.

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