Kaiser Permanente – KP Care At Home: SAFe Customer Story

Kaiser Permanente is one of America’s leading not-for-profit health care providers and not-for-profit health plans serving 12.5 million members

Driven by new technologies and evolving expectations for patient convenience, the golden age of care at home may be just around the corner. Reimagined technology and clinical workflows will transform coordinated and patient-centered care to Kaiser Permanente members in the comfort of their own home.

In this session, Agile coach Steven Archer and IT leader Kari Powelson share their SAFe journey and the “ART” of making SAFe work at KP. They will describe how their Care Delivery Technology Services and Clinical Operations development teams came together to build new software and workflows and set out to prove that KP Care at Home is the future of healthcare and that it can be a great experience for members and clinicians alike.

Presented at the 2021 Global SAFe Summit, October 2021 by:
— Kari Powelson, Executive Director IT Leader Home Care /Kaiser Permanente
— Steven Archer, Principal Agile Coach /Kaiser Permanente

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