Influencing Skills – 6 Techniques for the Lean Management


A video with 6 actionable suggestions about Influencing Skills.
Made in collaboration with LEAN4U: https://www.lean4u.net

Here the transcript of the video.

▶ Influencing Skills: 6 Techniques to Influence

You may have good ideas, but you can’t force people to embrace them.

As a leader, your job is to achieve organizational goals, but you can’t do this by yourself.

You need the help of others in your organization.

In your leadership role, influence is more important than power.



▶ Here are 6 Techniques for Influencing Others:

☑️ 1. ASK FOR WHAT YOU WANT
“E.g: “I need $20,000 to implement this system. Can you back me up financially?”

☑️ 2. CUSTOMIZE THE MESSAGE TO APPEAL TO THE PERSON YOU NEED TO INFLUENCE

As head of research, you may be interested to know that the government is generously funding innovation in this field”

☑️ 3. USE OPEN / CLOSED QUESTIONS

“Are you satisfied with that solution?” – Or – “What is it that makes you hesitate?”

☑️ 4. ACKNOWLEDGE OPPOSING PERSPECTIVES

“You’re right. But what about its potential as an incentive to perform?”

☑️ 5. USE LOGIC AND EVIDENCE

“Recent polls show a shift in opinion. If we can act now, we can grab significant market share”

☑️ 6. PROVIDE OPTIONS THAT PEOPLE CAN AGREE TO WITHOUT COMPROMISING THEIR POSITION OR DIGNITY

“You’ve been pretty frank with your objections, but I think I have a way we can all get what we want”.




▶ CONCLUSION

Influence is the ability to move people toward the achievement of specific outcomes. Your ability to influence others will impact your capabilities as a leader.



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