How To Make Executives Follow Through on Their Lean Six Sigma Commitment

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What happens when somebody doesn’t follow through on their agreement? It’s a good one and on a little sideline here is one of the things that worked wonderfully for us at Motorola is we used to sign contracts with one another all the time. And what we’d do is if we sat in a meeting room and we made an agreement before we walk out again in very simple terms, Gary is going to do this and Mike is going to do this. George is going to do this and it always had to have a specific action by when, right?

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