In this week’s Leading Through Change episode, Andrea Chin of The Estée Lauder Companies, speaks with Salesforce’s Neeracha Taychakhoonavudh about how they are harnessing the power of digital to transform customer service globally in part two of our two-part Emerge Smarter series powered by IBM. Learn about how they are delivering consistent service experiences across their global portfolio of 25+ brands by putting their customers and employees first. Plus, you’ll hear a special performance from Leslie Odom Jr. #Salesforce #LeadingThroughChange
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Our Leading Through Change series provides thought leadership, tips, and resources to help business leaders manage through crisis. Learn more: https://www.salesforce.com/blog/category/leading-through-change.html
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Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
