How Process Improvement Boosts Productivity at Council

Watch this webinar with Craig Robinson, Information Services Coordinator at Port Stephens Council, Australia to learn how they have implemented a new approach to process management, including how they have:

Decentralised process ownership
Supported Council“s key strategies for customer service and business improvement
Quantified the hard savings and efficiencies resulting from their new approach
Improved company culture fulled increased collaboration across teams
Maintained momentum and a continued focus on process improvement

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