GA 344 | Learning Lean Lessons From Powerful Stories with Steven Jackson

This episode features Steven Jackson. Steven shared some incredible stories that have clear parallels to continuous improvement. This episode really demonstrates the effect this kind of thinking can have on human lives, past, present, and future.

Check out the full episode page here:

In this episode you’ll learn: 

• The quotes that inspire Steven (6:25)
• Steven’s background (7:47)
• A story about an American Airlines plane crash (12:30)
• A story about submarines in World War II (31:18)
• A recap of the strategy they used (38:27)
• Why the women were successful (40:44)
• The importance of experimentation (42:55)
• The story behind our envelope stuffing video (46:20)

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