GA 339 | Applying Lean and Six Sigma to Human Resources with Michael Parent


This episode features Michael Parent. Ron and Michael discussed the role of continuous improvement in HR and the challenges Michael faces. Michael also shared his take on applying these principles in untraditional contexts.

In this episode you’ll learn: 

• The quote that inspires Michael (1:35)
• Michael’s background (3:02)
• Applying continuous improvement in HR (5:05)
• What Michael is seeing regarding staffing (9:45)
• Some of the challenges Michael faces (12:19)
• Balancing Respect for People with setting standards (15:01)
• The potential for lean and six sigma in untraditional contexts (18:35)
• Michael’s advice for those getting started (21:09)
• Developing lean leadership skills (22:46)

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