GA 319 | The Danger of Expertise with Audie Penn


This episode features Audie Penn. Ron and Audie talked about the ways that lean can be used to help teams solve unique problems.

In this episode you’ll learn: 

• The quote that inspires Audie (2:40)
• Audie’s background (3:13)
• The power of lean (5:29)
• A defect Audie was seeing and how he approached it (7:33)
• Seeking out root causes (9:49)
• The tools Audie uses (11:18)
• The negative impact of expertise (16:03)
• Implementing countermeasures (22:08)
• What’s missing (29:17)

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