GA 306 | Practicing Kindness with Karyn Ross


This episode features Karyn Ross. Ron and Karyn talked all about practicing kindness, why it’s important, and how it’s relevant to continuous improvement.

In this episode you’ll learn: 

The quote that inspires Karyn (3:01)
What kindness has to do with lean (4:34)
How to be kind when it’s difficult (7:30)
How Karyn makes time for everything (11:40)
The relationship between kindness and psychological safety (15:59)
Ron’s personal anecdote about kindness (18:57)
How our hectic schedules affect our ability to be kind (25:34)
Habits as they relate to kindness (28:18)
An example (31:20)
Karyn’s final words of wisdom/kindness (36:24)

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