GA 289 | Combining TWI and Process Behavior Analysis with Panos Efsta

This episode features Panos Efsta. Ron and Panos discussed how TWI and process behavior analysis can be integrated to create a powerful, holistic approach to continuous improvement.

In this episode you’ll learn: 

The quote that inspires Panos (3:13)
His background (3:55)
About the Job Methods component of TWI (6:04)
About process behavior charts (8:27)
How to pull it all together (12:52)
The voice of the process versus the voice of the customer (22:46)
The benefits of this integrated holistic approach (26:42)

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