GA 283 | Leveraging the Spirit of Learning with Ryan McCall

This episode features Ryan McCall. Ryan shared some of what he’s learned so far on his lean journey and got Ron to weigh in on some of the interpersonal issues that can arise when experimenting with new lean approaches.

In this episode you’ll learn: 

The quote that inspires Ryan (3:17)
Ryan’s background and his introduction to lean (3:54)
What Ryan is currently working on (6:18)
Ryan’s book recommendations (9:16)
His favorite part of the journey so far (11:29)
The obstacles Ryan has faced (12:26)
Balancing discipline, listening, and service (13:34)
Leveraging the spirit of learning and experimentation (18:20)
How to approach employees about new techniques (23:14)

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