This episode features Oscar Roche, Director of the TWI Institute in Australia & New Zealand. Ron and Oscar discussed the humanity of lean, the components of TWI, and more.
In this episode you’ll learn:
The quote that made everything click for Oscar (1:50)
Oscar’s background (2:57)
When the standards have been dropped (7:12)
Getting to a new standard (10:28)
Putting someone at ease (11:10)
Why Job Relations is the least comfortable component of TWI (16:28)
About the TWI Institute’s work (19:22)
