GA 239 | How to Determine Root Causes with Ron Pereira

This episode includes a little bit of everything. Ron provided an update on a few exciting things we have in the works, discussed a book he’s loving, and then explored the powerful concept of “5 Why.”

In this episode you’ll learn:

A Gemba Academy update (1:37)
Atomic Habits (5:14)
The KataCon Summit (6:21)
About 5 Why (7:54)
An example of the power of 5 Why (12:09)
Why continuous improvement is difficult (19:23)

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