GA 216 | How to Reignite a Continuous Improvement Program with Casey Johnson


This episode features Casey Johnson. Casey and Ron discussed the best ways to help an organization who has experienced a failed CI initiative get back on track.

In this episode you’ll learn:

Casey’s background (1:36)
The quotes that inspire Casey (3:57)
What causes continuous improvement programs to fail (5L17)
Some examples (7:47)
Balancing expertise with autonomy (9:25)
Casey’s approach (11:11)
What Casey does to ensure the momentum lasts (21:01)
What “Respect for People” means to Casey (26:30)
The best advice Casey has ever received (28:12)
What Casey is most proud of (29:30)
Casey’s final words of wisdom (30:50)

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