Enterprise Services Center: Transforming Government Shared Services


At the 2018 SAFe Summit in Washington, DC, Robyn Burk, Director of the Enterprise Services Center (ESC), and Joe LaTorre, ESC Enterprise Agile Coach, share the first three years of their SAFe implementation journey. In addition to an introduction of ESC as a mission support services provider for the Department of Transportation and other federal agencies, their discussion covers topics on how ESC is implementing SAFe, constraints and challenges, and the initial results of the organizational change amongst its 1,200 employees.

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