Developing Breakthrough Communication Skills 14 July 2020 – LIVE STREAMING

The session has an overall objective of making your personal communications more effective. It will also allow you to:

• Understand the Five Barriers to effective communication and how to overcome them
• Recognise the usual suspects that kill your communication effectiveness
• Understand the different types of communication required for different circumstances
• Understand the qualities of effective communication
• Understand how to use language to create positive and inclusive messages
• Construct a communication plan that engages rather than outrages
• How to cascade information effectively
• How to manage that most difficult of communication events; the feedback conversation
• Recognise things you should never say unless you really, really mean it

Contact us: or +44 (0)20 8866 8366

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