IT professionals revel in details. That’s good unless you fail to coach them properly during a value-stream mapping exercise.
“A mapping sessions will quickly degenerate into a process mapping session,” according to Orzen, who teaches the Lean IT workshop as a member of the Lean Enterprises Institute faculty. The two are very, very different.”
See some slides from the Lean IT workshop: http://www.lean.org/common/display/?o=1896
Discover what’s on the agenda when Mike Orzen and other IT thought leaders convene the European Lean IT Summit, October 3-4, 2013. Paris: http://www.lean-it-summit.com/201-mike-orzen-mike-orzen-associates