Continuous Improvement Manager – The Role and Responsibilities


What is a Continuous Improvement Manager and what are the skills requires are treated in this video. The Continuous Improvement Manager is required by companies and the role and responsibilities are described.



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✏️ Here the transcript of the video

What are the skills required for a Continuous Improvement Manager?
What is the role in the organization and the responsibilities?

In this video, I’ll answer these questions based on what
companies are looking for today, what the books say, and my experience.

Let’s start by examining what companies require for the role of
Continuous Improvement Manager for a large factory
or for several factories on national territory.



▶ The most modern companies today require:

1. Passion for continuous improvement.

2. Predisposition to teach leaders how to lead the business with a zero defect mentality and waste reduction.

3. Ability to lead functional cross teams in kaizen events.

4. Create a continuous improvement roadmap.

5. Be a change agent capable of guiding change through Continuous Improvement methodologies.

6. Promote Lean Manufacturing by educating the organization in the use of lean principles.



▶ What are the required skills in more detail?

To be a continuous improvement manager he must have a proven track record as a continuous improvement engineer in operations.

You must have a deep and extensive knowledge of Lean, Six Sigma, and Kaizen.

You must have the ability to divide complex problems into simple problems and understand which of these simple problems is the most relevant.

You must be able to teach and conduct Problem Solving activities.

He must be curious, a lover of GEMBA, and go into the details of the processes.

You must have a strong motivation to bring tangible results through improvement activities.

You must be experienced in using Lean Tools.



▶ Let’s now turn to what the texts say on the subject.

When an organization grows to about 100 people, it becomes necessary to establish the Lean Promotion Office, called also Kaizen Promotion Office.

In the beginning, 2% of employees should be dedicated to this office. These employees must be 100% dedicated to improving and the person in charge of this office is the Continuous Improvement Manager.

The Continuous Improvement Manager and the Continuous Improvement Engineers are the custodians of the knowledge of Lean Tools ed
those responsible for spreading Lean Thinking in the organization.

1. Develop a general Roadmap and a Master Schedule for Lean Implementation.

2. Help in the creation of the “Value Stream Map”.

3. Support in the implementation of the Kanban.

4. Support the implementation of the 5S and perform Lean Audits.

5. Conduct courses on Lean Tools, Coaching and Facilitation.

6. Prepare educational and informative material such as newsletters and videos.

7. Being the Coach and Mentor through problem-solving and the use of A3.



▶ Let’s conclude with my personal experience.

1. Must be a scholar of Lean methodologies through the study of texts, participation in the Lean community both online and off-line, and practicing Kaizen events at least twice a year.

2. As Art Byrne argues, a Continuous Improvement Manager must have Patience, Persistence, and Resilience.

3. Must have strong credibility within the organization to know how to influence the CEO and his first levels and confront them with their responsibilities as key players in Lean Transformation.

4. Nowadays, a Continuous Improvement Manager cannot ignore having digital skills such as manipulation of BIG DATA, Artificial Intelligence, Gamification, and Graphic Design.



▶ Conclusions.

Many companies around the world are transforming to become leaner and achieve extraordinary results.

The figure of the Continuous Improvement Manager is increasingly sought after and the level of skills required is very high in very different disciplines.

The Continuous Improvement Manager is in charge of the Lean Promotion Office and must facilitate the organization to transform in a company that maximizes profits while reducing waste.



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