3. Lean Management Behavior
Is management “getting” lean? Are their behaviors changing to support a lean transformations?
“Managers are able to talk about it better,” said John Shook, LEI CEO, in this clip, called Lean Management Behaviors. “Managers are smart, and they read books. But what people are doing is yet another matter.”
Get new insights on management behavior in the new second edition of Gemba Walks, Jim Womack’s essays from the field on what’s important to the lean community: